Information we process
LingoKey processes information necessary to operate your account and service. This can include your email address, authentication information, subscription status, app language, keyboard source language, and target language. Guest access may use service identifiers without requiring you to create an account.
Text submitted for translation
When you actively request a translation from the keyboard, LingoKey sends the text you selected, together with the chosen languages, mode, and style, to its backend so the translation can be generated and returned.
LingoKey does not proactively send text that you have not asked it to translate. Full Access allows the keyboard to communicate with LingoKey services; it does not mean every keystroke is automatically collected.
Apple services
If you use Sign in with Apple or an App Store subscription, LingoKey processes identifiers and subscription information supplied by Apple to authenticate your account, verify entitlement, restore purchases, and respond to subscription events.
Diagnostics and service providers
LingoKey may process request status, error, crash, and performance information needed to secure, maintain, and troubleshoot the service. Providers for cloud hosting, email delivery, error monitoring, and translation infrastructure process data only as needed to provide those services.
Information LingoKey does not require
Keyboard translation does not require access to your contacts, photos, location, microphone, or camera.
Website analytics
This website may use Cloudflare Web Analytics to understand page traffic and performance without creating cross-site advertising profiles. When enabled, it provides lightweight, privacy-oriented website measurement. Search engines and answer engines may crawl public pages according to robots.txt.
Retention and account deletion
Account, subscription, diagnostic, and security information is retained only as needed to provide the service, meet legal obligations, resolve disputes, and protect the service. You can delete your LingoKey account from the app. App Store subscriptions remain managed by Apple and are not automatically cancelled when an account is deleted.
Contact
For privacy questions, email [email protected].